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Humility often gets a bad rap because it is associated with weakness or being “soft” and as a result is resisted by a lot of leaders. Leaders often think of being humble as lacking confidence, ambition, and assertiveness.

After three months of intense peacekeeping training during which we really got to know each other well, my team and I deployed to Kosovo at the end of March 2017.

Communicating well when things go south is one of the most powerful ways to provide the psychological safety for your people to speak up and to foster upstream communication.

Former NYC mayor Michael Bloomberg knew exactly what he wanted when he moved into NYC hall as mayor elect: open communication. He even went so far as to set up the physical office space to foster and force the diagonal communication of his staff.

On April 9, 2017, Dr. David Dao Duy Anh was injured while being forcibly removed from the fully boarded, sold-out United Express Flight 3411. He was forced off the flight in order to make room for a United employee who needed to fly to another location to start his shift.